Refund Policy
At the Institute of Professional Development Programs (IPDP), we are committed to delivering all scheduled training programs as announced.
In the event that a training program is cancelled, postponed indefinitely, or cannot be conducted on the scheduled date due to any reason attributable to IPDP, participants will have the option to either:
- Transfer their registration to the next available batch or rescheduled training date; or
- Request a full refund of the training fee paid.
Upon receiving a written refund request from the participant, IPDP will verify the request and process the refund through the original payment method or any mutually agreed payment channel.
Refunds will be completed within 7–10 working days from the date the refund request is approved. The actual time required for the refunded amount to appear in the participant’s account may vary depending on the payment gateway, bank, or financial institution.
IPDP values transparency and customer satisfaction and is committed to ensuring fair treatment of all participants.