PRIVACY POLICY

At the Institute of Professional Development Programs (IPDP) (accessible via https://ipdpbd.com/), one of our main priorities is the privacy of our visitors and participants. This Privacy Policy document outlines the types of information collected and recorded by IPDP and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at training@ipdpbd.com.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register for a course, sign up for our newsletter, or contact us directly. This includes:

  • Personal Identifiers: Full name, profession, company/organization name, and national ID (if required for corporate billing or certificate verification).

  • Contact Information: Email address, phone number, and mailing/billing address.

  • Payment Information: Payment tracking details (such as bKash/Nagad transaction IDs or bank transfer references) used to process course fees securely. Note: We do not store full credit card numbers or account passwords on our servers; these are handled directly by secured payment gateways.

  • Course Progress & Activity: Logs of your online learning progress, quizzes taken, assignments submitted, and attendance records for certificate issuing.

2. How We Use Your Information

We use the information we collect in various ways to support your learning experience, including to:

  • Provide, operate, and maintain our website and course portal.

  • Process your course registrations, generate invoices, and issue official completion certificates.

  • Understand and analyze how you use our website to improve our user experience and course offerings.

  • Communicate with you, either directly or through one of our partners, for customer service, to provide updates relating to your scheduled training sessions, and for marketing/promotional purposes.

  • Send you email newsletters or SMS updates regarding upcoming batches and professional development events (you can opt out at any time).

  • Detect and prevent fraudulent transactions or unauthorized sharing of course materials.

3. Log Files and Analytical Cookies

IPDP follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Like any other website, IPDP uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

4. Data Sharing and Third-Party Services

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share limited data with trusted third-party services only to complete your requests:

  • Payment Gateways: To process secure tuition fees in Bangladeshi Taka (BDT).

  • Communication Tools: Email or SMS automation services used exclusively to send you class links, schedule changes, or payment receipts.

  • Corporate Sponsors: If your training is sponsored directly by your employer, we may share attendance and performance metrics with them upon request.

5. Data Security

We implement a variety of technical and organizational security measures to maintain the safety of your personal information when you log in, submit information, or pay for a course. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Data Rights

You have the right to request access to the personal data we hold about you, request corrections to any inaccurate information, or request that your account be deactivated. To make a request, please contact our support team.

7. Children’s Information

IPDP provides professional development training meant for adult learners, professionals, and university graduates. We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to reach out:

  • Address: House # 05 (1st Floor), Flat # A-1, Road # 17, Block # D, Banani, Dhaka-1213, Bangladesh.

  • Email: training@ipdpbd.com