Fakhrul Alam, joined in BCS (Customs and VAT) Cadre in 1995. He is one of the panel trainer of VAT Online Project of NBR. He served as Second Secretary, (Customs Policy & Budget) of NBR in FY 2004-05, 2005-06 and 2006-07. He also worked as First Secretary,(Customs Policy & Budget) of NBR in FY 2016-17 and 2017-18 and 04 years as First Secretary (Budget Coordinator). During his last 28 years of service he has served Khulna, Jessore, Chattogram, LTU-VAT and Rajshahi VAT Commissionerate. Also served Benapole, Dhaka, Chattogram Custom House, Customs Intelligence and Bond Commissionerate in different capacities. He obtained training on Customs and VAT from home and abroad. He regularly conducts training program on VAT and Customs in VAT Online Project of NBR; FBCCI & DCCI, BRAC, RPATC; ICMAB, BTTI, ICSB, LFTIB, SCITI and training programs organized by different Business Groups, Banks and NGOs.