Importance of Setting KPI; Managing and Periodical Assessment

Main Objective:

Managing the job responsibility of employees and evaluating their performance in the most acceptable way.

Working Objectives:

1. Knowing ‘Functional Areas & work ‘Dimension’
2. Quantifying the work in the most significant way
3. Managing performance and assessing it credible as well as acceptable way

How will participants benefit after this workshop?

In the business organizations (though the functional areas are defined) many of the employees even in the senior level have confusion about their actual working areas because of their overlapping day to day working pattern. On the contrary, most of them are not willing to accept their performance result because of their less or zero involvement in the assessment process. In such cases, this program is designed to benefit the attendees in the following ways;

1. Gain in-depth knowledge on identifying actual working area for self-performance as well as for team performance from the session.
2. Overcome confusion about ‘what they and their team will actually do’ and build working confidence.
3. Learn strategies how to set KRA & Key Performance Indicator (KPI) for their own as well as for team along with periodical assessment procedure.

Contents of workshop:

Module-1: KPI & KRA

M-1.1 Definition of KIP

M-1.2 Purpose of KPI (exercise- writing departmental objectives)

M-1.3 Origin/Source of KPI

M-1.4 Basic Rules of KPI

M-1.5 Components of KPI

M-1.6 Guidelines for Setting KPI

M-1.7 Definition of SMART KPI (with Example)

M-1.8 Exercise- Preparing Self KPI

M-1.9 Compare it with Checklist (Exercise)

M-1.10 Identifying differences between KPI & KRA

Module-2: Performance review

M-2.1 Purpose

M-2.2 Type & Process

M-2.3 General Guidelines

M-2.4 Rating Definition

M-2.5 Weightage Definition

M-2.6 Weightage Calculation

M-2.7 COLA Adjustment

M-2.8 COLA Adjustment & Retention

M-2.9 Dealing with Poor Performers

– Lecture Sheet/ Handbook Revision
– Introduction of other reference books
– Certificate Distribution