Office Management

Human Rresource
" Day Long Course "
Registration Last Date: 25 April, 2024
Venue: House# 05 (1st Floor), Flat# 1-A, Block # D, Road # 17, Banani, Dhaka -1213 (Classroom)

Introduction:

Office Management is not an easy job for all levels of employees. Administrative professionals are assigned generally for office management. Without having some basic competencies, techniques, behavior and knowledge, running the office is tough job. Administrative people need to have these management skills. This training is designed to give some basic idea about office management, which is required for administrative professionals at work.

How participants will benefit after the course:

# Participants will learn how to manage an office smoothly.
# Participants will be aware of the techniques of managing an office.
# Interpersonal relationship will be developed.
# Job satisfaction will be increased.
# Internal conflict will decrease.
# Managing capacity will be developed.
# Efficiency and confidence will be developed.
# Behavior of the employees will be improved.
# Healthy environment and congenial atmosphere will remain in the organization.

Contents of Training:

  1. Principles of effective work
    2. Competence model & the competencies
  2. Effective Communication Skill at Work Place
    a) Tips for Better Communication in the Workplace
    b) Importance of Communication
    c) Office communication over a Telephone
    d) Office communication through E-Mail
    e) Reports & Letter writing
    f) Managing Requests
  3. Time Management
    a) Effective Time Management
    b) Time Management Techniques
    c) Importance of Time Management
  4. Desk Management
  5. Supervising staff
    a) Motivating
    b) Coaching & Training staff and appraisal
  6. Managing working relationship
  7. Working in Teams
    a) Types of Teams
    b) Purpose of the Team
  8. Negotiation
    10. Importance of Interpersonal Relationships at Work
    11. Stress Management

Methodology:

Interactive Lecture, PowerPoint Presentation, Question and Answer Session.

Price:

3,500.00৳ 

Course Details
Date
26th April, 2024
Time
Day (9:30 AM to 5:00 PM)
Classes / Sessions
1
Class Schedule
Friday
Total Hours
7.5
All HR Professionals Any employee especially of Admin & HR dept. Audit Manager/Officer Any employee who may be assigned to work as an office administrator Any person who wants to gather knowledge on HR.
Arrangement for Certificate, lunch and two tea-break would be made by the Organizer during the workshop.
Moha. Rafiqul Islam
HR Professional

Mr. Moha. Rafiqul Islam has more than 39 years of experience in HR & Administration in Bank, Insurance Company, Garments Sector & Local and Multinational Group of Companies. He has a vast knowledge of conducting domestic enquiry in Local, International & Multinational Company since 1994. He was Principal Officer of Grameen Bank in 1995, Joint Vice President of Delta Life Insurance Co. Ltd. in 1998, Vice President, Administration of Pragati Life Insurance Company in 2000 and Asst. General Manager, Administration in Grameen Communication in 2006. He was HR Department Head of AK Khan & Company Ltd. Corporate Office, Dhaka. He was Group Head of HR (General Manager, HR) of Greenland Group. He has served as Manager, Administration in Linde Bangladesh Ltd. (Former BOC), a Multinational Company. He has worked as Employee Relations Advisor at Kazi Farms Group. He has worked as a faculty of Post Graduate Diploma Course on HR and ER & Compliance at Bangladesh Institute of Management Studies (BiMS). He has worked as Group Head of HR, Administration & Legal Affairs (General Manager, HR) at Arbab Group. He has worked as Executive Director, HR & Administration at Way Group.

At present he is the Founder & CEO of Learn and Grow, an Institute of Learning and Development. He has been working as HR & Labor Law Consultant. He has been working also as International Consultant, HR with Enquire USA.

Mr. Islam obtained B. A (Hons), M.A degree from Dhaka University in 1986, Bachelor of Laws degree in 1992, MBA Degree in 2000 and Post Graduate Diploma in Personal Management in 2008 from BIM. He has attended in many Trainings & Conference both at home and abroad. He is a Fellow Member of Bangladesh Society of Human Resource Management, Institute of Personnel Management of Bangladesh, Professional Society of Bangladesh (PSB) & Life Member of Bangladesh Society for Total Quality Management.

He has been conducting training on Human Resource Management, Administration, Labor Laws, Civil & Criminal Laws, Logistics, Leadership Development, Legal Compliance, Safety & Security etc. arranged by bdjobs.com, Dhaka Chamber of Commerce & Industry, IPDP, BJTI etc. He has worked as a Law officer with a lot of Attorney Generals, Barristers & Senior Lawyers to conduct the cases of both civil & criminal and service matters in Magistrate Court, Judges Court, High Court & Administrative Tribunals.

He is the Author of three books titled as 1. “Disciplinary Action & Domestic Enquiry” 2. “Management Skills for HR & Administrative Professionals” and 3. “Be a Problem Solver”.

Introduction:

Office Management is not an easy job for all levels of employees. Administrative professionals are assigned generally for office management. Without having some basic competencies, techniques, behavior and knowledge, running the office is tough job. Administrative people need to have these management skills. This training is designed to give some basic idea about office management, which is required for administrative professionals at work.

How participants will benefit after the course:

# Participants will learn how to manage an office smoothly.
# Participants will be aware of the techniques of managing an office.
# Interpersonal relationship will be developed.
# Job satisfaction will be increased.
# Internal conflict will decrease.
# Managing capacity will be developed.
# Efficiency and confidence will be developed.
# Behavior of the employees will be improved.
# Healthy environment and congenial atmosphere will remain in the organization.

Contents of Training:

  1. Principles of effective work
    2. Competence model & the competencies
  2. Effective Communication Skill at Work Place
    a) Tips for Better Communication in the Workplace
    b) Importance of Communication
    c) Office communication over a Telephone
    d) Office communication through E-Mail
    e) Reports & Letter writing
    f) Managing Requests
  3. Time Management
    a) Effective Time Management
    b) Time Management Techniques
    c) Importance of Time Management
  4. Desk Management
  5. Supervising staff
    a) Motivating
    b) Coaching & Training staff and appraisal
  6. Managing working relationship
  7. Working in Teams
    a) Types of Teams
    b) Purpose of the Team
  8. Negotiation
    10. Importance of Interpersonal Relationships at Work
    11. Stress Management

Methodology:

Interactive Lecture, PowerPoint Presentation, Question and Answer Session.